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CustomersUpdated Mar 20261 min read

How to Send a Payment Reminder to a Customer

AstaBill lets you send a polite, professional payment reminder in a couple of clicks — no need to type it out yourself.

Chasing payments is one of the more uncomfortable parts of running a business. AstaBill lets you send a polite, professional reminder in a couple of clicks — so you don't have to type it out yourself each time.

Steps:

  1. 1Go to Invoices and find the overdue or unpaid invoice.
  2. 2Click on it to open it.
  3. 3Click Send Reminder.
  4. 4A pre-written reminder message will appear with the invoice details already filled in.
  5. 5Edit the message if you want to personalise it.
  6. 6Click Send. The reminder goes to the customer's email and includes the invoice link so they can pay the current outstanding balance right away.

Tip: You can also set up automatic reminders in Settings → Business → Reminders. Choose to send reminders 1 day before, 3 days before, or 7 days before the due date — AstaBill handles the rest.

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