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Payments & PaystackUpdated Mar 20261 min read
How Customers Pay via the Public Invoice Link
Once you've set up your payment account, your customers can pay directly from their invoice — no AstaBill account needed.
Once you've set up your payment account, your customers can pay directly from their invoice without needing a AstaBill account. Here's what their experience looks like — it helps to know this so you can guide them if they get confused.
What the customer sees:
- 1They receive an invoice link (via email or WhatsApp).
- 2They open it in any browser — phone or laptop, no login needed.
- 3They see a clean invoice with your business details, any prior payments, and the current amount due.
- 4They click Pay Now.
- 5If you enabled partial payments, they can choose how much to pay toward the remaining balance.
- 6Paystack's checkout appears. They can pay by debit or credit card, bank transfer, or mobile money (MTN MoMo / AirtelTigo Money).
- 7They complete payment and receive a confirmation.
- 8You get notified instantly, and the invoice updates to partially paid or paid in your AstaBill dashboard.
Tip: If a customer says they couldn't pay, ask them to try a different browser or turn off any VPN they might be using. Most payment issues come down to connectivity or browser compatibility.
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